The feedback part of CredAbility puts you, the disabled customer, in the driving seat.Accreditation is time limited and renewal applications are looked at on a yearly basis. One of the main criteria of being able to maintain accreditation is dependent on a provider’s feedback from their customers. We need to know from you how well a provider meets your needs and if there were any problems, then how well the provider resolved the situation to your satisfaction.

There are plenty of ways to get in touch with us to let us know about your experience as a customer. Phone us, email us, fill in the form on this website or yes even write us a letter! Your input is at the heart of the quality assurance programme.