Birmingham Hippodrome Theatre


"Birmingham Hippodrome is the UK’s most popular single auditorium theatre welcoming, on average, over 500,000 visitors every year. We offer a mixed programme of nearly 400 performances, featuring touring musicals, world-class ballet and opera, drama and comedy, international dance and the world’s biggest Pantomime. Our space also houses the 200-seat Patrick Studio, extensive events facilities, and a restaurant. Our resident partners are Birmingham Royal Ballet and DanceXchange, we present all of Welsh National Opera’s repertoire and were founding co-producers of the award-winning International Dance Festival. Alongside The Lowry and Sadler’s Wells we are also proud to be part of The Movement, a dance producing partnership. As one of the most successful and popular theatres in the world, we are perfectly placed, with our numerous partners, to expand our reach, deepen engagement and make a big difference to people’s lives. Our Hippodrome Projects programme offers outstanding opportunities in schools and colleges and across the community, as well as bringing to life spectacular outdoor events."
  • Creadble provider: NO
  • Creadble access: NO
  • Creadble employer: NO

Access Card Notes

*Named & Famed! This venue has been highlighted by feedback from a current Access Card Holder who used their card to gain access or a discount. Information provided in this listing comes from the card holder and also is sourced directly from for the venues publicly available information. This is not a guarantee of any set service or policy this organisation might have.*

Contact details

Birmingham Hippodrome Theatre Birmingham Hippodrome Theatre, Hurst Street, Southside
, Birmingham, West Midlands, B5 4TB
Phone: 0844 338 5000

Wheelchair Access

Wheelchair access
To gain entry to the theatre (Main Entrance, Hurst St), there are automatic doors with a push button on the right, leading to either 6 steps or a ramp into the main foyer area. If you’re looking for our Patrick Studio, this is easily accessible from our Thorp St entrance or from Level 3 inside the theatre.

Automatic doors and lifts are available for wheelchair users and we have wheelchair positions both in our main auditorium and Patrick Studio – which can be booked by calling us or in person at the box office.

There is also a low-level counter service and the Circle Restaurant is fully accessible.

Short Distances

Short distance
Drop-off points are on Inge Street (next to the National Trust Back to Backs), entering the theatre through the main front doors on Hurst Street or Thorp Street, entering through our Thorp Street reception through to the main foyers.

The best approach to the theatre is on Hurst Street, with bus and rail stations less than half a mile away. Limited disabled parking is available on Hurst Street and Thorp Street. The Arcadian Centre Car Park has specially allocated bays with easy access to street level and only about 150 yds to our entrance. Wheelchair users and patrons with impaired mobility may prefer to use Thorp Street car park directly opposite our stage door which provide the easiest access to the theatre.

Access To Toilets

Access To Toilets
We have accessible unisex and ambulant disabled toilets on all levels.

Assistance Dogs

Assistance Dogs
Assistance dogs are welcome to go into the auditorium with you, however some performances have special effects eg: gun shots, smoke, haze. If you require a member of the Front of House team to look after your dog please register this when booking your tickets. Our trained Front of House team will toilet your dogs should you require. We do have wheelchair lounges that some audience members find useful for their dogs as there is more space for them to stretch out. Please ask for more details when booking.If you have an assistance dog, please advise Box Office at the time of booking and they can then allocate the most appropriate seating for you or make adequate provision to care for your dog during the performance.

Essential Companions

Essential Companions
We offer concessions for people with access requirements. These vary from show to show. It is always best to book through our Access phone line 0121 689 1060 when booking assisted performances.

Accessing Visual Information

Accessing Visual Information
Audio-description in theatre is a live verbal commentary on the visual elements of a production as it unfolds. The description gives only the essential information that a visually impaired patron might miss. Upcoming audio-described performances are listed on the theatre's website. For most audio-described performance we do, we have a Touch Tour that precedes the show. Touch Tours must be booked in advance through Ticket Sales. Times for the Touch Tours will be confirmed on booking. Our Touch Tours allow visually impaired patrons the opportunity to familiarise themselves with the set, props and costumes.

Accessing Audible Information

Accessing Audible Information
Captioning is similar to television subtitling and gives deaf, deafened and hard of hearing people access to live performances. The actors’ words appear on a display unit at the same time as they are spoken or sung. Speaker names, sound effects and off stage noises are also shown. Please note: when booking please ask for seats suitable for seeing the captions. It is best to book seats for Captioned Performances via Ticket Sales rather than online. Sign-language is a visual means of communicating using gestures, facial expression and body language. Within Britain the most common form of Sign Language is called British Sign Language (BSL). Seats are assigned close to the signer. If you’d like a receiver for our infrared amplification system, just ask at our cloakroom.

Other Notes

Other Notes
We now have an Oxford Advance folding lift which will allow us to better cater for visitors with limited mobility during their trip to Birmingham Hippodrome. Our mobile hoist should be booked in advance and can be used during your visit to see a show, take part in a workshop, during a festival or on an open day.

The hoist is located in our first aid room, which is directly next door to an accessible toilet. Slings are also available in sizes S, M, L, or users can provide their own sling. There is also a user guide in the first aid room to assist visitors in the use of the hoist, if it is a model you are unfamiliar with.

Our hoist has generously been supported by two of our regular Birmingham Hippodrome donors and supporters.

To reserve the mobile hoist, contact Ticket Sales on 0844 338 5000* or email

Ear Defenders are available and can be collected from the Duty Managers office.

Our relaxed performances are open to all, but created for people with special needs who may find the theatre challenging. This includes people with an Autistic Spectrum Condition, learning disability, or sensory and communication disorder.
We encourage and create an atmosphere where everyone feels safe and able to react to a show as they wish. We sell fewer seats, which means more room for wheelchairs and more space and comfort.

Attendees are welcome to walk in and out of the auditorium as they please and make noise throughout. Certain aspects of staging are also adapted to suit the audience. The script may be simpler, bright lights and loud noises reduced, and house lights raised so the auditorium is not completely dark.

We also have a calm space nearby, with beanbags, sensory toys and bubble lights, for when people need it. All front of house staff are trained in advance of all relaxed performances.