British Airways


British Airways is the flag carrier airline of the United Kingdom, headquartered at Waterside, Harmondsworth, near its main hub at London Heathrow Airport. It is the second largest airline in the United Kingdom, based on fleet size and passengers carried, behind easyJet.
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Access Card Notes

*Named & Famed! This venue has been highlighted by feedback from a current Access Card Holder who used their card to gain access or a discount. Information provided in this listing comes from the card holder and also is sourced directly from for the venues publicly available information. This is not a guarantee of any set service or policy this organisation might have.* Staff can help with assistance on and off the aircraft, this includes: arranging transport for wheelchairs and mobility aids and storing and retrieving your luggage. Please complete the 'Manage My Booking' Form to inform staff of your access requirements. Please try and let us know what type of assistance you need at least 48 hours before your flight departs.

Contact details

British Airways www, Online,

Wheelchair Access

Wheelchair access
Your wheelchair or mobility aids must fit within the maximum dimensions for us to be able to accept it for travel.

If your wheelchair exceeds the maximum dimensions due to the height of the headrest this must be removed from the device, if possible to do so, and can be taken into the aircraft cabin.
If your wheelchair exceeds the maximum height due to a headrest, then as long as it can be removed and taken into the aircraft cabin separately, the device can still be accepted.

If you would like assistance, please complete the 'Manage My Booking' Form. For more information, please visit our website.

Assistance Dogs

Assistance Dogs
We're able to carry a certified assistance dog free of charge in the cabin of all our flights but might need to limit the number of dogs we can carry in the cabin. This service cannot be booked online. For more information, please visit our website.

Accessing Visual Information

Accessing Visual Information
If you're travelling on your own, let us know if you want us to arrange an escort to guide you through your departure or arrival airport.

For more information, please visit our website.

Accessing Audible Information

Accessing Audible Information
The safety information on our on-board screens is displayed with subtitles. If you prefer, we can provide individual safety briefings before the flight departs.
We provide headphones that are compatible with hearing aids switched to the 'T' position. This will increase the volume and improve sound clarity.

For more information, please visit our website.