Cardiff Castle

Overview

"Cardiff Castle is one of Wales’ leading heritage attractions and a site of international significance. Located within beautiful parklands at the heart of the capital, Cardiff Castle’s walls and fairytale towers conceal 2,000 years of history."
  • Creadble provider: NO
  • Creadble access: NO
  • Creadble employer: NO

Access Card Notes

*Named & Famed! This venue has been highlighted by feedback from a current Access Card Holder who used their card to gain access or a discount. Information provided in this listing comes from the card holder and also is sourced directly from for the venues publicly available information. This is not a guarantee of any set service or policy this organisation might have.*

Contact details

Cardiff Castle Castle Street, Cardiff, Wales, CF10 3RB
Phone: (+44) 029 2087 8100

Wheelchair Access

Wheelchair access
The Interpretation Centre is fully accessible to wheelchair users and parents with pushchairs, including the Firing Line exhibition, film presentation, café and shop. Disabled toilets are located on the first floor. A lift takes visitors from the ground floor to the roof terrace.From the terrace, there is level access around the Battlement Walks and a ramp leading down to the Castle Green.
The Castle grounds are flat, with much of it laid to lawn. Just over the drawbridge at the Castle entrance, there is a cobblestone path running the length of the site.
The Education Centre and 15th century Undercroft, where the Welsh Banquets are held, are also accessible to wheelchair users and parents with pushchairs.
The Castle Apartments contain many steps and spiral staircases and for this reason House Tours are not suitable for wheelchair users or pushchairs. In order to gain access to the Norman Keep, visitors must climb approx 50 steep stone steps leading up to the Keep entrance. Inside the Keep, there are further steps and some very steep staircases in order to reach the viewing platform at the top.

Short Distances

Short distance
Our city centre location means we have very limited space for parking. However a small number of parking spaces are available on site for disabled visitors. These must be reserved in advance by calling our office on 02920 878 100. Directions will be provided once we have confirmed your space prior to your visit.

Access To Toilets

Access To Toilets
Disabled toilets are located on the first floor.

Assistance Dogs

Assistance Dogs
Please note that we only allow assistance dogs on site.

Essential Companions

Essential Companions
A concession ticket for disabled visitors is available; a single carer can come in for free with the disabled visitor.

Accessing Visual Information

Accessing Visual Information
Touch Tours of the Castle apartments can be arranged for pre-booked groups with visual impairments - please contact 029 2087 8100 for more details.

Accessing Audible Information

Accessing Audible Information
Audio Guides are available in 10 languages. The audio guides of the site include a sign-language tour (BSL) and a tour for visually-impaired visitors (in English and Welsh). Large print script audio guides are also available.