Chester Zoo


WE ARE CHESTER ZOO! We are the most visited zoo in the UK AND a conservation and education charity committed to PREVENTING EXTINCTION. We host over 21,000 Extraordinary Animals, 125 Acres of zoologicla gardens and bost over 1.9 million visitors a year!
  • Creadble provider: NO
  • Creadble access: NO
  • Creadble employer: NO

Access Card Notes

*Named & Famed! This venue has been highlighted by feedback from a current Access Card Holder who used their card to gain access or a discount. Information provided in this listing comes from the card holder and also is sourced directly from for the venues publicly available information. This is not a guarantee of any set service or policy this organisation might have.*

Contact details

Chester Zoo Upton By Chester, Chester, North West, CH2 1EU
Phone: 01244 389 482

Wheelchair Access

Wheelchair access
Accessible pathways avaliable.

FREE wheelchair and electric scooter hire, subject to availability and £25 refundable deposit. Booking is essential. We recommend booking early – up to three to four weeks in advance during busy periods. To pre-book or confirm your wheelchair or scooter please call us on 01244 389482.

A wheelchair lift is available at the Realm of the Red Ape.

Access on the Lazy River Boat Trip and Monorail (we’re sorry but electric scooters are not allowed)

Elephant Bridge and Wooden Bats Bridge have a steep gradient so ask if you need assistance in these areas.

Short Distances

Short distance
Free disabled parking at the main entrance

Access To Toilets

Access To Toilets
Accessible toilet facilities are available across the site including a changing places facility inside the Jubilee toilets

Assistance Dogs

Assistance Dogs
Assistance Dogs are welcome but please contact us in advance for more information. We can provide a map with an assistance dog-friendly route.

Essential Companions

Essential Companions
Visitors with disabilities may admit one one accompanying carer free of charge when they pay full adult / child price.