We have seating in the foyers and all bars

We have level access boxes in the stalls and level access rows in 3 out of the 4 levels. There are disabled lavatories on 4 out of 5 floors. All the bars are level access. The box office is level access.

We have a Front of House wheelchair that patrons may borrow to get themselves from the front door to their seat

Provided a patron lets us know that they may need to make an urgent exit to use the lavatory, they can be seated in a stalls box or on an aisle at the rear of all levels. Re-admittance before the interval is possible only in the stalls boxes, however. On other levels, it's at the discretion of the management on the night. The show can be watched on a latecomers screen until the interval if re-admittance is not possible.

Front of House staff are happy to look after Assistance Dogs and are experienced in doing this. We do have a water bowl and can take the dog for a walk if required. Assistance Dogs are permitted in the auditorium with the patron provided they are on an aisle or in a box.

A carer can attend at a similarly reduced price.

We offer the opera material in Large Print, Braille, on CD and as an Audio-link

One performance of each opera is sign-language interpreted. There is an audio-enhancement system that works in conjunction with a patron's hearing aids or via a headset that we supply free of charge.