Freedom Mobility
Overview
"Freedom Mobility Vehicle Rentals is a specialist mobility vehicle hire company with an extensive range of rental cars and vans specifically adapted to meet the needs of disabled drivers and disabled passengers. Our modified vehicles are available for as long as you need them – from one day hire to long term lease. And, our meet and greet service brings the vehicle to you and provides full instruction."
Contact details
10a Walls Road Penrose Auckland North Island 1061 New Zealand
https://www.freedommobility.co.nz/
Access Card notes
Access Card accepted as proof of access requirements
Access guidance
- We bring our service to our clients. Once the hire is confirmed we contact our client and arrange to drop the vehicle off in a location convenient to them, most often their home or the airport. Should the client choose to pick the vehicle up from one of our offices, there is plenty of seating available. As a specialised car rental agency, we do not have queues to stand in.
- As a service designed to help those with limited mobility, we have many different options for those in wheelchairs. All our vans have hoists or ramps in the rear or side allowing the wheelchair user to ride in the rear. We also have a few cars that have been specially modified so wheelchair users can drive it from the chair and another few that they could transfer from their chair the driver's seat.
- Our offices have bathrooms readily available.
- We allow all animals in our vehicles including assistance dogs.
- When we match our vehicle to the client one of the questions we ask is if they have a carer that will need to travel with them and choose a car based on that information. We also schedule the demonstration on how to use the hoist/restraints to include the carer whenever possible.
- Whenever we communicate with our clients, we both email and call them to ensure they have all the information they need. Whenever dropping off a vehicle we also give a demonstration on how everything works.