Frogmore House

Royal Collection Trust

Overview

Standing in the Home Park of Windsor Castle, the gardens at Frogmore House have been an enduring attraction for monarchs and their families since the house was purchased by Queen Charlotte in 1790. Frogmore House and Gardens are only open to individuals on three Charity Open Days each year, when all proceeds are donated to specially selected charities. Dates for 2020 have not yet been announced. Frogmore is also open to pre-booked groups of 15 people or more during August only.
  • Creadble provider: NO
  • Creadble access: NO
  • Creadble employer: NO

Access Card Notes

We offer a concession ticket and complimentary access companion ticket for disabled visitors. No proof of disability or need is required. Frogmore House is largely accessible, with some restrictions. For more information please email specialistsales@rct.uk

Contact details

Frogmore House Windsor, London, London, SL4 2JG
Phone: 0303 123 7305

Standing and Queueing

Standing
Respite seating
Charity Days
Bench seating is available at various locations within the gardens. There is additional seating at the refreshment tent, and visitors may bring small portable seats to use in the garden. Seating is available within Frogmore House on request.

Group Guided Tours
Seating is available within Frogmore House on request.

Wheelchair Access

Wheelchair access
Manual wheelchairs are available to borrow free of charge when visiting the House only. Wheelchairs are provided on a 'first come, first served basis' so no pre-booking is necessary. If visitors wish to hire a wheelchair for the full duration of their visit, including access to the gardens, wheelchair hire is available through Shopmobility. Their contact details are provided below:

Windsor Shopmobility
The Coach Park, Alma Road, Windsor SL4 3HY
T. +44 (0)1753 622 330
E. shopmobility@people2places.org.uk

Mobility scooters can be used in the gardens, but due to tight spaces in the house visitors will be asked to transfer to a manual wheelchair. If you have any queries regarding the use or size of your mobility scooter or wheelchair please contact the Specialist Sales team specialistsales@rct.uk.

Short Distances

Short distance
There are three steps at the main entrance to Frogmore House, which is accessible via a ramp, with a hand rail on both sides.

Inside Frogmore House there are 30 steps to access the one room upstairs – the Cross Gallery. There is no wheelchair access to the Cross Gallery, but visitors can see pictures of the room in a display on the ground floor.

There are two steps down into the Colonnade – with an alternative route for wheelchair users.

Mobility aids
The corridors and rooms in Frogmore House are narrow, with some spaces no more than 80 cm in width and manoeuvring mobility aids can be difficult.

Access To Toilets

Access To Toilets
Toilets
Accessible toilets are available adjacent to the house.

Accessing Visual Information

Accessing Visual Information
Guided Tours
Guided tours are available for groups during August only, and they can be tailored to meet the needs of a blind and partially-sighted group. To discuss your group's needs please contact the Specialist Sales team +44 (0)303 123 7324 or specialistsales@rct.uk

Accessing Audible Information

Accessing Audible Information
Guided Tours
Guided tours are available for groups only during August each year. They must be pre-booked via the Specialist Sales team on +44 (0)303 123 7324 or specialistsales@rct.uk

Guides can wear portable induction loops on request. If you would like to use the loop system you should contact Frogmore House in advance, to ensure availability, by e-mailing helena.holden@rct.uk.