Hanmer Springs Thermal Pools and Spa

Overview

"Hanmer Springs Thermal Pools & Spa is a thermal pools complex located in the beautiful and relaxing Hanmer Springs village. Here, you can sit in naturally heated thermal pools and take in the alpine vistas, with mountains and forests surrounding the village. The water in the pools contains minerals that are beneficial for your skin and muscles. Plus the geothermal heat is very relaxing! With 22 pools to, at a range of temperatures and depths, there is plenty to choose from. We are proud to support the Hapai foundation by providing discounted entry for cardholders. So come visit, relax and enjoy!"
  • Creadble provider: NO
  • Creadble access: NO
  • Creadble employer: NO

Access Card Notes

"We offer discounted entry rates to Hāpai Access Card Holders as below; Adult (16 years and over) $22.00 (usually $35.00) Child (5-15 years) $12.00 (usually $20.00) Child under 5 years FREE Caregiver as required (as per Hāpai Access Card) FREE"

Contact details

Hanmer Springs Thermal Pools and Spa 42 Amuri Avenue, Hanmer Springs, North Canterbury, New Zealand, 7334
Phone: (+)6433 150000

Standing and Queueing

Standing
We offer an express lane entry, with ability to by-pass the electronic gate and be served by a cashier.

Wheelchair Access

Wheelchair access
Wheelchairs available for your use in designated areas, some of which can be wheeled into some beach access pools. Other pools have a maximum of 6 steps down into them, with some having steps up to them as well - all supported with handrails.
Wheelchair access to the Tea Kiosk Cafe and Grill on site.
Designated changing facilities, with toilet, shower and changing bed if required.

Short Distances

Short distance
We have wheelchairs available for transporting patients who are unable to get to the changing rooms.
From the reception to the changing rooms is 45m, with pools as close as 10m and as far away as 135m.

Access To Toilets

Access To Toilets
Toilet facilities are available throughout the complex.
If a toilet can not found, please see any member of staff who will point you in the right direction.

Assistance Dogs

Assistance Dogs
There are grassed areas and garden facilities available throughout the complex.
Water bowls can be provided from the Lifeguards and filled at any water station on the complex.

Essential Companions

Essential Companions
For those requiring it, we offer 1x free caregiver with a Hapai card holder.

Accessing Visual Information

Accessing Visual Information
Verbal communication and advise is available.
We currently have a blind staff member and our staff are used to working with him on all projects.

Accessing Audible Information

Accessing Audible Information
We have all information available visually including maps of the complex.
We offer written communication to help those with other questions.
Hanmer Springs Thermal Pools and Spa
Hanmer Springs Thermal Pools and Spa
Hanmer Springs Thermal Pools and Spa
man and dog at Hanmer Springs Thermal Pools and Spa