Heritage Live: Kenwood House
Heritage Live
Overview
Live concerts will be returning to Kenwood House on London’s Hampstead Heath and Audley End House & Gardens in Saffron Walden in the summer of 2019.Access Card Notes
Access Card Holders with +1 Symbol entitled to free companion TicketContact details
Heritage Live: Kenwood House
Hampstead Lane,
Hampstead, London, London,
NW3 7JR
Wheelchair Access
• There will be a viewing platform for disabled customers at each concert.
• We ask that anyone requiring access to the viewing platform pre-registers with us as soon as possible.
• Space on the viewing platforms is limited so they can only be used by disabled customers plus 1 accompanying person.
• There will be wheelchair accessible toilets located at the viewing platform.
• Fold up chairs will be available on the platforms with priority going to our disabled customers. Customers can of course bring their own chairs if they would prefer.
Please note: There is a limit to the number of spaces available on the viewing platforms. If it is essential that you have access to this facility please contact us at access@gcelive.com to check availability before booking your ticket.
• We ask that anyone requiring access to the viewing platform pre-registers with us as soon as possible.
• Space on the viewing platforms is limited so they can only be used by disabled customers plus 1 accompanying person.
• There will be wheelchair accessible toilets located at the viewing platform.
• Fold up chairs will be available on the platforms with priority going to our disabled customers. Customers can of course bring their own chairs if they would prefer.
Please note: There is a limit to the number of spaces available on the viewing platforms. If it is essential that you have access to this facility please contact us at access@gcelive.com to check availability before booking your ticket.
Short Distances
• There are a limited number of free Blue Badge Parking available. This must be pre-booked via the Access Officer and is subject to availability.
• There will be a free shuttle bus service running from Hampstead and Highgate Tube Stations on the evenings of the concerts.
• TFL Bus 210 drops off a short distance to the site entrance.
• There will be a free shuttle bus service running from Hampstead and Highgate Tube Stations on the evenings of the concerts.
• TFL Bus 210 drops off a short distance to the site entrance.
Access To Toilets
There will be wheelchair accessible toilets located at all the toilet blocks and at the viewing platform.
Assistance Dogs
• Assistance Dogs are welcome at these events. Please let the Access Officer know if you are bringing an Assistance Dog so that we can put a dog spending area on site.
Essential Companions
• To celebrate the return of the Heritage Live concerts we are offering Deaf or disabled customers discounted tickets.
• Deaf or disabled customers wanting to purchase a ticket can do so by calling Ticketline on 0844 888 9991 (Mon-Fri 8.30am to 9pm / Sat-Sun 9am to 9pm / Bank Holidays 10am to 6pm). If this is not an option for you tickets can also be booked by email via the Access Officer.
• In addition to the above discounted tickets those Deaf or disabled customers that require assistance and are in receipt of one of the following can also request a free ticket for a personal assistant to attend with them.
– Front page of DLA letter (no specific rate required)
– Front page of Attendance letter (no specific rate required)
– Receipt of Personal Independence Payment (PIP)
– Evidence of being severely sight impaired
– CredAbility Access Card (+1 category requirement)
– A recognised Assistance Dog ID Card
• To request a PA ticket please contact the Access Officer once you have secured your own ticket.
• Deaf or disabled customers wanting to purchase a ticket can do so by calling Ticketline on 0844 888 9991 (Mon-Fri 8.30am to 9pm / Sat-Sun 9am to 9pm / Bank Holidays 10am to 6pm). If this is not an option for you tickets can also be booked by email via the Access Officer.
• In addition to the above discounted tickets those Deaf or disabled customers that require assistance and are in receipt of one of the following can also request a free ticket for a personal assistant to attend with them.
– Front page of DLA letter (no specific rate required)
– Front page of Attendance letter (no specific rate required)
– Receipt of Personal Independence Payment (PIP)
– Evidence of being severely sight impaired
– CredAbility Access Card (+1 category requirement)
– A recognised Assistance Dog ID Card
• To request a PA ticket please contact the Access Officer once you have secured your own ticket.
Other Notes
• Please note strobe lighting might be used during these performances. • There will be a First Aid point located within the arena.
