Heritage Live: Kenwood House

Heritage Live


Live concerts will be returning to Kenwood House on London’s Hampstead Heath and Audley End House & Gardens in Saffron Walden in the summer of 2019.
  • Creadble provider: NO
  • Creadble access: NO
  • Creadble employer: NO

Access Card Notes

Access Card Holders with +1 Symbol entitled to free companion Ticket

Contact details

Heritage Live: Kenwood House Hampstead Lane, Hampstead, London, London, NW3 7JR

Wheelchair Access

Wheelchair access
• There will be a viewing platform for disabled customers at each concert.
• We ask that anyone requiring access to the viewing platform pre-registers with us as soon as possible.
• Space on the viewing platforms is limited so they can only be used by disabled customers plus 1 accompanying person.
• There will be wheelchair accessible toilets located at the viewing platform.
• Fold up chairs will be available on the platforms with priority going to our disabled customers. Customers can of course bring their own chairs if they would prefer.

Please note: There is a limit to the number of spaces available on the viewing platforms. If it is essential that you have access to this facility please contact us at access@gcelive.com to check availability before booking your ticket.

Short Distances

Short distance
• There are a limited number of free Blue Badge Parking available. This must be pre-booked via the Access Officer and is subject to availability.
• There will be a free shuttle bus service running from Hampstead and Highgate Tube Stations on the evenings of the concerts.
• TFL Bus 210 drops off a short distance to the site entrance.

Access To Toilets

Access To Toilets
There will be wheelchair accessible toilets located at all the toilet blocks and at the viewing platform.

Assistance Dogs

Assistance Dogs
• Assistance Dogs are welcome at these events. Please let the Access Officer know if you are bringing an Assistance Dog so that we can put a dog spending area on site.

Essential Companions

Essential Companions
• To celebrate the return of the Heritage Live concerts we are offering Deaf or disabled customers discounted tickets.
• Deaf or disabled customers wanting to purchase a ticket can do so by calling Ticketline on 0844 888 9991 (Mon-Fri 8.30am to 9pm / Sat-Sun 9am to 9pm / Bank Holidays 10am to 6pm). If this is not an option for you tickets can also be booked by email via the Access Officer.
• In addition to the above discounted tickets those Deaf or disabled customers that require assistance and are in receipt of one of the following can also request a free ticket for a personal assistant to attend with them.
– Front page of DLA letter (no specific rate required)
– Front page of Attendance letter (no specific rate required)
– Receipt of Personal Independence Payment (PIP)
– Evidence of being severely sight impaired
– CredAbility Access Card (+1 category requirement)
– A recognised Assistance Dog ID Card
• To request a PA ticket please contact the Access Officer once you have secured your own ticket.

Other Notes

Other Notes
• Please note strobe lighting might be used during these performances. • There will be a First Aid point located within the arena.