Hippodrome Casino London

Overview

The Hippodrome Casino is the UK’s largest international-style casino, and its busiest. With four floors of gaming including the PokerStars LIVE deck, an award winning restaurant, 180-seat cabaret and music room, six bars and an indoor smoking terrace, we are the West End’s largest and most successful entertainment venue. Housed within the former Hippodrome Theatre, our main door opens onto one of the busiest streets in Europe, with a secondary entrance leading to the world’s largest ‘Chinatown’ community. Opened in July 2012, The Hippodrome attracts both dedicated and casual gamers plus thousands of visitors seeking ‘London’s Biggest Night Out’, here to enjoy a mixture of dinner, theatre and gambling. The opening of the casino has drawn plaudits from local and national politicians, heritage groups, historical trusts and the world media. We have also been awarded Casino of the Year by our peers in the industry.
  • Creadble provider: NO
  • Creadble access: YES
  • Creadble employer: NO

Access Card Notes

As part of this review we have brought ourselves in line with many other live music venues and are introducing an Essential Companion scheme which will allow for disabled people that need support the ability to bring an essential companion with them free of charge. This will require completing a registration process but, as we are not experts in disability we have decided that the best way to do this is to use The Access Card Scheme. The Access card typically costs disabled people £15 for 3 years and is recognised as proof of disability and more in venues throughout the UK. The card is issued by an organisation of disabled people and will translate your needs into easy to communicate symbols on your card meaning that we can provide you with the support you need without going into an unnecessary amount of detail with you. You are only required to register once for 3 years and from that point the card will give you: A more personalised service Access to online bookings which will automate your access requests 10% off all Bar food and drink Access to other events at venues including the O2 Arena, Really Useful Theatre Company Venues, O2 Academies and many more nationwide

Contact details

Hippodrome Casino London Cranbourn Street, Leicester Square, London, London, London, WC2H 7JH
Phone: 0207 769 8888

Standing and Queueing

Standing
Customers that have difficulty standing or queuing for any length of time are welcome to have early access to the venue and seating can be provided, even for standing shows

Wheelchair Access

Wheelchair access
The main entrance is not wheelchair accessible but the side entrance on Little Newport Street has level access and lifts are available to all floors. The Hippodrome is an old building and as such it is worth asking a member of staff for the most direct routes around the building.

This venue is not suitable for the use of mobility scooters indoors

Short Distances

Short distance
The Hippodrome is a relatively small building with all facilities and services within short walking distance once inside. A drop off point is available at the side entrance on Little Newport Street. The Hippodrome is situated directly above Leicester Square Tube Station

Access To Toilets

Access To Toilets
The venue has a range of accessible toilets which are fitted with RADAR key locks. A key can be obtained from a member of staff or please feel free to bring your own.

Assistance Dogs

Assistance Dogs
We are only able to welcome officially recognised and working assistance dogs.

Essential Companions

Essential Companions
We operate an Essential Companion scheme which offers all disabled guests that need it a free ticket for their companion. There is a prerequisite registration scheme for this via the Access Card Scheme. All customers will be entitled to a free Access Card with the provisional booking of 1 paid ticket and reservation of 1 free companion ticket subject to qualification. For more information please get in touch with access@hippodromecasino.com

Accessing Visual Information

Accessing Visual Information
Staff are on hand throughout the venue to offer assistance.

Accessing Audible Information

Accessing Audible Information
We have an infra-red loop system available with portable receiving sets. Guests are asked to make us aware if they need this facility with as much notice as possible. Feel free to contact us on access@hippodromecasino.com