Nottingham City Leisure Centre’s welcome all customers and have an extensive range of facilities and activities to ensure you have an enjoyable visit.
We aim to provide the highest possible standards of service to all our customers and we are happy to show anyone around who would like to come and see a facility, to resolve any potential issues or concerns they may have in advance of their visit.
All of our leisure centre’s are accredited facilities and have been verified as being an accessible venue for disabled people by CredAbility – an independent quality mark run by disabled people.
Creadble provider: YES
Creadble access: YES
Creadble employer: NO
Standing and Queueing
If queues become an issue for you or any member of your party please make your needs known to a member of our team either on arrival or in advance of your visit and they will make arrangements for you to get quick and easy access.
There are 5 accessible parking bays at the main entrance and the centre has level access throughout.
Car Parking facilities are found at the entrance to the centre and there are only very short distances involved from one area to another within the centre.
Access To Toilets
Changing and toilet facilities are located on the ground floor of the centre.
In the pool changing area there is a changing places changing room and a moveable shower chair that can be wheeled to the poolside.
Emergency pull cords that are linked to the alert system at reception.
There is an additional changing room with wider door, drop down seat and grab rails within this area.
Leading off the Health suite there is additional accessible changing room with emergency pull cord linked to the alert system at reception.
Single accessible toilet is situated on the main ground floor corridor with emergency pull cords that are linked to the alert system at reception.
In the dry side changing areas both Male and Female have space and benches for easy access and the shower area has grab rails and drop down seat.
Carers or essential companions are invited to support a customer with a disability or special requirements free of charge, when taking part in any Leisure centre activity. Access card holders with +1 gain automatic free entry for a companion.
Accessing Visual Information
Written information can be made available in alternative formats on request. Staff are available on site to provide support to customers who might have difficulty accessing visual information. If you have a specific need you would like support with feel free to get in touch with the team at any time before you visit to make them aware.
Accessing Audible Information
A loop system is installed in the reception area and protable induction loops can be made available to all classes on request. Telephone enquiries can be made using the typetalk prefix 18005