Kew Gardens

Overview

Royal Botanic Gardens, Kew is a world famous centre for botanical and mycological knowledge. With our two inspiring gardens at Kew in west London and Wakehurst in Sussex, we enchant our visitors with the wonder of plant diversity.
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Access Card Notes

"Named & Famed! This venue has been highlighted by feedback from a current Access Card Holder who used their card to gain access or a discount. Information provided in this listing comes from the card holder and also is sourced directly from for the venues publicly available information. This is not a guarantee of any set service or policy this organisation might have."

Contact details

Kew Gardens Royal Botanic Gardens, Kew, Richmond , Surrey, London, TW9 3AE
Phone: 020 8332 5655

Wheelchair Access

Wheelchair access
Our glasshouses are not able to accommodate mobility scooters; however many areas of the glasshouses are accessible by manually operated wheelchair and these are available at the entry gates for use by visitors. There is no wheelchair access to the upper levels of the Palm House.
The Hive is fully accessible but the path may feel steep for manually-operated wheelchair users. Mobility scooters can only access the main pathway.
The Treetop Walkway is not accessible by mobility scooter but there is a lift at the Treetop Walkway for visitors with limited mobility and wheelchair users.
One manually-operated wheelchair can fit at the rear of the Kew Explorer land train.
Mobility scooters cannot be used in the galleries, Kew Palace or the Royal Kitchens; however a manually operated wheelchair is kept at each location for use by visitors.

Short Distances

Short distance
Drivers displaying a blue badge can park in Kew Gardens car park (TW9 3AF) free of charge
8 disabled parking spaces in the car park (use other spaces if full)
3 disabled parking spaces to the right of the Elizabeth Gate on Kew Green

Access To Toilets

Access To Toilets

There are unisex accessible toilets within easy reach of all the main attractions, cafés and gates. These are marked on our map of the Gardens.

There is a specialised adult changing facility equipped with hoist and changing bench near Brentford Gate. You will need to bring your own sling and ask for the key at the ticket desk at Brentford Gate.

Essential Companions

Essential Companions

Free entry for:

essential carers accompanying visitors with a disability
registered blind and partially-sighted visitors
Visitors with a disability qualify for a concession ticket.

Accessing Visual Information

Accessing Visual Information
We offer a number of tours and walks for visitors with sensory loss or limited mobility

Discovery bus tours
Discovery walking tours
British Sign Language walking tours
Health walks for local residents
Health walks for visitors living with dementia
Sensory guided walking tours for visitors with sight loss and their carers

Accessing Audible Information

Accessing Audible Information
We offer a number of tours and walks for visitors with sensory loss or limited mobility

Discovery bus tours
Discovery walking tours
British Sign Language walking tours
Health walks for local residents
Health walks for visitors living with dementia
Sensory guided walking tours for visitors with sight loss and their carers