Postal Museum

Overview

The Postal Museum reveals the surprising and fascinating story of the first social network and makes our extraordinary collections available and enjoyable for all. From interactive galleries to an immersive subterranean rail ride, modern research facilities to a wide-range of learning activities, The Postal Museum offers something for everyone, from all backgrounds and of all ages. Ultimately, behind The Postal Museum lies the Postal Heritage Trust, an independent charity created to protect and share this rich history
  • Creadble provider: NO
  • Creadble access: NO
  • Creadble employer: NO

Access Card Notes

"Named & Famed! This venue has been highlighted by feedback from a current Access Card Holder who used their card to gain access or a discount. Information provided in this listing comes from the card holder and also is sourced directly from for the venues publicly available information. This is not a guarantee of any set service or policy this organisation might have."

Contact details

Postal Museum 15-20 Phoenix Pl, London, London, WC1X 0DA
Phone: 44 (0)300 0300 700

Wheelchair Access

Wheelchair access
There are lifts and ramps for both sites at the museum. There is restricted access to the Mail Rail ride. This is due to health and safety, as in the case of an emergency evacuation, visitors will need to be able to walk unaided for a minimum of 100 metres on uneven surfaces with minimal lighting, and up at least 70 steep steps. The ride also may not be suitable for visitors who are sensitive to small spaces, motion, loud noises and flashing. For visitors who are unable to ride the Mail Rail Ride, there is a film available to watch at the museum.

Short Distances

Short distance
There are no parking spaces or drop off points at the museum. However, there are Blue and Green Badge Holder spaces in the Camden and Islington boroughs, which are closeby to the museum. Information regarding parking can be found on the Accessibility Page of the website.

Access To Toilets

Access To Toilets
There are 3 accessible toilets at the museum: one on the ground floor, and two in the Mail Rail building. The museum also has a Changing Places toilet in the Mail Rail.

Assistance Dogs

Assistance Dogs
Assistance dogs are welcome at the Postal Museum and water bowls are available upon request

Essential Companions

Essential Companions
A free companion ticket is available for all disabled visitors. Information on the different tickets available can be found on the Postal Museum's website.

Accessing Visual Information

Accessing Visual Information
The museum offers a Mail Rail Film for people who are unable or do not wish to ride the Mail Rail Ride. There is an audio - described version of the film, which is available upon request.

Accessing Audible Information

Accessing Audible Information
Subtitles are provided on most of the films throughout the museum, including the Mail Rail Film.