Tenement Museum

Overview

"The Tenement Museum celebrates the enduring stories that define and strengthen what it means to be American. We share stories of the immigrant and migrant experience through immersive guided tours, educational content and programs, and thought leadership, with one important goal — to advance the understanding of immigration and to highlight its role in the ongoing creation of our nation. Throughout history and into the present day, millions of people moved to and around the United States in pursuit of the American Dream. While it may at times be easy to see the gaps between “us” and “them,” a closer look reveals how these newest citizens demonstrate the human spirit of our nation’s ideals. And, the understanding that results is that it doesn’t matter why they came; what matters is that they did."
  • Creadble provider: NO
  • Creadble access: NO
  • Creadble employer: NO

Access Card Notes

*Named & Famed! This venue has been highlighted by feedback from a current Access Card Holder who used their card to gain access or a discount. Information provided in this listing comes from the card holder and also is sourced directly from for the venues publicly available information. This is not a guarantee of any set service or policy this organisation might have.*

Contact details

Tenement Museum 103 Orchard Street, New York, United States of America, Non UK, NY 10002
Phone: 646.518.3038

Wheelchair Access

Wheelchair access
The Delancey-Essex F/J/M/Z station has no elevator. The uptown F platform has an escalator to exit to the street. The nearest wheelchair accessible subway station is B/D/F/M/6 to Broadway-Lafayette Street.

The wheelchair accessible public entrance to 103 Orchard Street is on Delancey Street, between Orchard and Allen. Tell Access-a-Ride the address is 81 Delancey. 103 Orchard Street’s accessible door is located adjacent to 81 Delancey Street. Ring bell for entry.

All public spaces and programs held at 103 Orchard Street (The Visitor Centre) are wheelchair accessible.

The Museum has a limited amount of wheelchairs available to borrow for wheelchair accessible programs. To reserve a wheelchair for your visit please call our Call Center at 1-877-975-3786 (Monday–Saturday: 9 am–5 pm) or email ezeira@tenement.org.

Shop Life

This tour takes place in the basement level of 97 Orchard Street. There are 4 steps to enter and 4 steps to exit. See building diagram.
This tour can also be accessed via a mobility lift located 325 feet away from where the tour begins. The lift capacity is below. To reserve tickets for individuals who use wheelchairs, visitors must call in advance, 1-877-975-3786.
Mobility lift capacity:
Maximum Weight: 750 lbs/340 kgs
Maximum Width: 33 in/.83 m
Maximum Length: 48 in/1.21

Seating will be available for most visitors during this tour.
Additional handling objects and braille materials are available if requested.
Some audio components on this tour can be accessed via induction loop.
Assistive listening devices are available if requested.
The spaces you will visit on this tour are air conditioned.
Printed tour summaries are available in English, French, Spanish, and Italian if requested.

Under One Roof

This tour takes place on the third floor of 103 Orchard Street. There are 38 steps to enter and 39 steps to exit.
This tour is accessible via elevator.
To reserve tickets for individuals who use wheelchairs, visitors must call in advance, 1-877-975-3786.
Seating will be available for most visitors during this tour.
Additional handling objects and braille materials are available if requested.
Audio components on this tour can be accessed via induction loop.
Assistive listening devices are available if requested.
The spaces you will visit on this tour are air conditioned.

Access To Toilets

Access To Toilets
The Visitors Center is equipped with universally designed elevators and restrooms on the basement level.

Accessing Visual Information

Accessing Visual Information
Victoria Confino is an Experience that takes place in a fully touchable location and is a multi-sensory experience. We recommend this tour for visitors who are Blind or Have Low Vision.

Large print and braille materials as well as handling objects are available for our Hard Times, Sweatshop Workers, Irish Outsiders, Shop Life, and Under One Roof tours. Ask for these materials when you arrive at the Visitors Center.

The Tenement Museum also hosts Touch Tours for visitors who are blind or have low vision. Click here for a list of upcoming tours.

Visitors can book a free tactile orientation to the Museum before their tour with two weeks’ advance notice. Please contact the Education Specialist for Access to schedule ezeira@tenement.org or 646-518-3038.

For groups of 5 or more, the Tenement Museum can combine any of our Apartment Tours with handling objects, verbal imaging and an architectural model of 97 Orchard and 103 Orchard. These private group programs are only available for groups of 5 or more, and must be booked in advance.

Accessing Audible Information

Accessing Audible Information
The orientation film shown in the theater of our Visitor Center, is open captioned, and equipped with an induction loop. The ticketing and retail counters are also equipped with induction loops.

Assistive Listening Devices
The Museum offers FM assistive listening devices upon request for all tours and evening programming. Ask a representative at the Visitors Center upon arrival.

Induction Loops
Portions of the Shop Life, Irish Outsiders, and Under One Roof tours include audio-visual elements equipped with induction loops.

Evening Events

Tenement Talks take place in a space equipped with an induction loop.

FM Assisted Listening devices and neckloops are available for all evening events held at 103 Orchard Street. Ask a Visitor Services representative for assistance.

ASL interpretation and CART captioning are available for Tenement Talks with at least 2 weeks’ advance notice.

CART Tours

The Tenement Museum hosts occasional CART tours. Click here for a list of upcoming tours.

Tours in American Sign Language
Free ASL interpretation is available with at least 2 weeks’ advance notice. The Museum also hosts ASL tours for visitors. Click here for a list of upcoming tours.

The Tenement Museum’s Deaf educator, Alexandria Wailes leads Apartment Tour programs with advanced notice. If you have a group of five or more individuals, schedule a group ASL tour by contacting our Education Specialist for Access.