The D-Day Story


"The D-Day Story, Portsmouth The epic made personal, the personal made epic. Told through the personal accounts of people who were there and the museum’s iconic collections, brought to life with stunning audio visual presentations; this is the story of the liberation of France from Nazi Germany. The story is told in three parts, Preparation, D-Day and the Battle of Normandy, Legacy and the Overlord Embroidery..."
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Access Card Notes

Please see our website for details of our accessible features and information on what we are doing to keep everyone safe. We offer a discounted tickets for disabled visitors and a personal assistant or carer has free entrance. Please check our website before you travel -

Contact details

The D-Day Story Clarence Esplanade, Portsmouth, South East, PO5 3NT
Phone: 023 9288 2555

Standing and Queueing

Our front of house staff are aware of the Sunflower Lanyard scheme and will try and minimise queuing for anyone wearing a lanyard. There is seating in the reception area and throughout the museum.

Wheelchair Access

Wheelchair access
Information for wheelchair users and visitors with mobility aids

There are no steps in the museum.
The majority of floors are completely level and all ramps are designed for wheelchair users.
There are no low level barriers or trip hazards in any of the displays.
There are no internal doors in the museum displays.
All activities in the displays have been designed to be viewed from a wheelchair
Every exhibition gallery apart from one (‘Battle of Normandy’) has seating with arm rests.

Short Distances

Short distance
We have designated disabled parking as close to the event site as possible. There is a one-way system through the museum, with seating available. An average visit usually lasts 1.5 - 2hours. This will be longer once the Landing Craft Tank opens. We have wheelchairs available on request.

Access To Toilets

Access To Toilets
There are 2 disabled toilets in the museum, one near the café and the other is located near the entrance of the museum near the main toilets.

Assistance Dogs

Assistance Dogs
Guide and assistance dogs are welcome. There is a park and green space within 100 metres of the museum where you can take them for a break. The café usually has a water bowl outside for dogs.

Essential Companions

Essential Companions
Carers and personal assistants get free entry.

Accessing Visual Information

Accessing Visual Information
Information for blind and partially sighted visitors

We have a free audio guide of the Overlord Embroidery gallery specifically designed for blind and visually impaired visitors. To borrow a guide, ask the staff at reception when you arrive.
The main reception, café and shop are well lit.
There are low light levels in the display spaces. Magnifying glasses with an LED light are available to borrow from reception.
We have three touchable models and two maps that have descriptions written in Braille.
The fonts used in the exhibition are at least 20pt or above. On the display panels there is a clear contrast between the writing and the background colour
There are no low level barriers or trip hazards in any of the displays.

Accessing Audible Information

Accessing Audible Information
Information for deaf and hearing impaired visitors

There is an induction loop at the main reception to the museum and throughout all the museum displays.
We hold British Sign Language tours of the museum. See our events page for more information.

Other Notes

Other Notes
Each month we hold a ‘Chilled out museum’ for visitors who would like a more relaxed experience. We turn the lights up and sound down in the museum.