The Queen's Gallery, Buckingham Palace

Royal Collection Trust


"See changing exhibitions from the Royal Collection, featuring old master paintings, rare furniture, decorative arts and images from the vast photograph collection."
  • Creadble provider: NO
  • Creadble access: NO
  • Creadble employer: NO

Access Card Notes

We offer a concession ticket and complimentary access companion ticket for disabled visitors. No proof of disability or need is required. For D/deaf and hard of hearing visitors we run regular BSL tours throughout the year and a Plain English script of our audio tour is available to borrow. Blind & partially-sighted visitors can take a descriptive audio guide or pre-book a descriptive tour with a Vocaleyes trained guide. We are fully wheelchair accessible and assistance animals are welcome

Contact details

The Queen's Gallery, Buckingham Palace Buckingham Palace, London, London, SW1A 1AA
Phone: 0303 123 7302

Standing and Queueing

Respite seating
Benches are provided in the lobby and in various locations with the Gallery.

Wheelchair Access

Wheelchair access
Wheelchairs and lifts
Manual wheelchairs are available to borrow free of charge on a first come, first served basis for the duration of a visit.

Mobility scooters can be used in the Gallery, providing they are compatible with the lift which measures 145cm in depth by 82cm in width and has a weight limit of 1000kg. If you have any queries, please contact the Specialist Sales team on +44 (0)303 123 7324 or

There are 17 steps leading to the exhibition level.

Assistance Dogs

Assistance Dogs
Assistance animals
Assistance animals are welcome and water is available on request.

Essential Companions

Essential Companions
Concessionary rates are available for you if you have a disability and an accompanying companion is admitted free of charge.

Accessing Visual Information

Accessing Visual Information
Large print information
Large print texts are available from the audio issue desk.

Accessing Audible Information

Accessing Audible Information
Induction loops
The ticket sales desks, shop till counters and the multimedia tour collection point are equipped with induction loops. Hearing aids should be switched to the T position. A complimentary multimedia tour is available in English. The tour handsets are T-coil compatible and equipped with volume control. Neck loops are also available on request.

Tour transcript
A printed D/deaf-friendly Plain English script is available from the multimedia desk.

Guided Tours
British Sign Language (BSL) tours run on selected dates for each exhibition. For more information check our what's on listing or contact the Learning Bookings team on +44 (0)303 123 7323, or e-mail