The Victoria Palace Theatre


The Victoria Palace Theatre is a West End theatre in Victoria Street, in the City of Westminster, opposite Victoria Station.
  • Creadble provider: NO
  • Creadble access: NO
  • Creadble employer: NO

Access Card Notes

*Named & Famed! This venue has been highlighted by feedback from a current Access Card Holder who used their card to gain access or a discount. Information provided in this listing comes from the card holder and also is sourced directly from for the venues publicly available information. This is not a guarantee of any set service or policy this organisation might have.*

Contact details

The Victoria Palace Theatre 79 Victoria St, Westminster, London, London, SW1E 5EA
Phone: 0344 482 5137

Wheelchair Access

Wheelchair access
Wheelchair access to the auditorium is available via Allington Street located to the left of the theatre. Please make yourself known to a member of staff on arrival at the venue, who will arrange for an Access Host to advise you on the best route to your seat.

If you cannot transfer out of your chair companions can sit beside you. We also have a number of transferable seats available.

Wheelchair seats/transfers must be booked in advance. We have a low-level counter box office and an Access Host is available from our front of house team to help you in any way they can, should you require any assistance.

Access To Toilets

Access To Toilets
There are toilets located on all levels and a wheelchair access adapted toilet is located at the rear of the stalls.

Assistance Dogs

Assistance Dogs
Guide dogs are allowed in to the auditorium. Alternatively, staff are happy to dog sit.

Accessing Visual Information

Accessing Visual Information
We provide scheduled Audio Described performances.

Accessing Audible Information

Accessing Audible Information
For those with partial hearing loss, Sennheiser Infrared Enhanced Hearing headsets are available. We have two types of separate headsets: one that works with hearing aids and one that works without. Please collect your headset from the Cloakroom, which is located in the basement of the theatre. Induction loop is available at the Box Office. We also provide scheduled Sign Language Interpreted performances.