Victoria and Albert Museum

Overview

The Victoria and Albert Museum in London is the world's largest museum of applied and decorative arts and design, as well as sculpture, housing a permanent collection of over 2.27 million objects. It was founded in 1852 and named after Queen Victoria and Prince Albert.
  • Creadble provider: NO
  • Creadble access: NO
  • Creadble employer: NO

Access Card Notes

*Named & Famed! This venue has been highlighted by feedback from a current Access Card Holder who used their card to gain access or a discount. Information provided in this listing comes from the card holder and also is sourced directly from for the venues publicly available information. This is not a guarantee of any set service or policy this organisation might have.*

Contact details

Victoria and Albert Museum Cromwell Road, London, London, SW7 2RL
Phone: (+44) (0)20 7942 2766

Wheelchair Access

Wheelchair access
The Cromwell Road and Exhibition Road entrances are both wheelchair accessible.

Wheelchairs and walking frames are available at the information desk in the Grand Entrance.
Stools are available in a range of galleries, please ask a member of staff for assistance. For more information, please email: bookings.office@vam.ac.uk

Short Distances

Short distance
There are twelve blue badge parking spaces on Exhibition Road managed by the Royal Borough of Kensington & Chelsea. For more information visit Royal Borough of Kensington and Chelsea parking.

Access To Toilets

Access To Toilets
To find where our 13 accessible toilets are in the Museum please visit our website.

Assistance Dogs

Assistance Dogs
Assistance dogs registered with Assistance Dogs International (ADI), Assistance Dogs UK (ADUK) or the International Guide Dog Federation (IGDF) are always welcome if visitors can show Museum staff an appropriate ID book.

If your assistance dog is not registered with ADI, ADUK or IGDF please contact us in advance of your planned visit with documentary evidence confirming that your dog has been trained as an assistance dog by a recognised trainer.

Accessing Visual Information

Accessing Visual Information
Large print labels are available in all galleries. Tactile books are also available. Please visit our website to see where the books will be available.

Computers are available in both the National Art Library and the Prints & Drawings Study Room and can be adapted to suit needs.

Magnification Systems (CCTV) are available in both the National Art Library and the Prints & Drawings Study Room. For more information, please visit our website.

Talks programmes are available. For more information, please visit our website.

Audio-described touch tours are available. For more information, please visit our website.

Sensory backpacks are available. For more information, please visit our website.

If you require a guide to assist you around the building, please book in advance.
Unfortunately, assistance cannot be guaranteed to visitors who do not book in advance.

Accessing Audible Information

Accessing Audible Information
You will need to switch your hearing aid to the 'T' position. Induction loops are available in the following areas:

Information desks
Lecture theatre and seminar rooms
Retail points

Neck loops and radio receivers for use on talks and tours are available from the information desk in the Grand Entrance.

There are regular talks for deaf and hard of hearing people in British Sign Language or with live subtitles. For a full programme of events visit our website.

A selection of videos within the galleries include subtitles. The museum is working to subtitle all videos in galleries and exhibitions.