Warwick Castle

Merlin Entertainment

Overview

"Warwick Castle is a medieval castle developed from a wooden fort, originally built by William the Conqueror during 1068. Warwick is the county town of Warwickshire, England, situated on a bend of the River Avon. The original wooden motte-and-bailey castle was rebuilt in stone during the 12th century."
  • Creadble provider: NO
  • Creadble access: NO
  • Creadble employer: NO

Access Card Notes

Access Card accepted as evidence when completing access registration process.

Contact details

Warwick Castle Warwick, Warwickshire, West Midlands, CV34 4QU
Phone: 01926 406 663

Wheelchair Access

Wheelchair access
All shows take place outside and are fully accessible. We recommend arriving 5-10 minutes before the start time to secure a good view. The last four rooms of the Castle Dungeon attraction are fully accessible and available free of charge to wheelchair users and one carer. The Castle Dungeon is dark with spiral stairs so may be unsuitable for some guests with reduced mobility or certain medical conditions. Entry to the Great Hall and State Rooms is through the Great Hall front door. This involves climbing eleven wide and steep steps, with the assistance of a metal handrail. There is also an accessibility lift available to use for access to the left of the Great Hall frontage. For more information, please visit our website.

There are a limited number of wheelchairs available on a first come first served basis, subject to availability. A refundable deposit of £10 is required, payable at the Ticket Office.

Short Distances

Short distance
We have areas close to the castle entrance set aside for those parking with blue badges in both our Stables car park (£10 charge applies) and Stratford Road car park (£6 charge applies)

People with mobility restrictions can be dropped off at the top of the drive, 30 metres from the castle entrance.

Access To Toilets

Access To Toilets
There are three sets of toilets located across the Castle and grounds. Please refer to the map for locations.

Assistance Dogs

Assistance Dogs
Registered assistance dogs are welcome to accompany guests throughout the Castle and grounds with the exception of the Towers & Ramparts, Castle Dungeon and Time Tower attractions.

Accessing Visual Information

Accessing Visual Information
We offer a braille booklet of information for the Great Hall and State Rooms which is available to borrow on request from a member of the History Team.

Accessing Audible Information

Accessing Audible Information
Induction loops are located at all various places around the site. For more information, please visit our website.

Other Notes

Other Notes
Some attractions use a variety of sensory effects including audio, visual, touch and smell designed to enhance the overall experience of each area. Please speak to a member of the team if you would like more information regarding this.

There are a number of trained First Aiders who are happy to help. Should you require First Aid treatment during your visit please speak to a member of the team.

In the event of the fire alarm sounding within the castle, a member of staff will assist you with your best evacuation route.

We are delighted to offer guests a more accessible and intimate tour of the castle and its history. This tour has been purposefully designed to enable those with various visual impairments to access our history, explore the collection, and enjoy time in our castle interiors with a member of our History Team. For more information, please visit our website.

A full accessibility guide can be found here: https://www.warwick-castle.com/media/0t0medwv/warwick-castle-accessibility-guide.pdf